Warranty & Refund
MIRACASE is responsible for all products. We would like to provide best shopping experience for you. All MIRACASE warranties are available for products purchased from MIRACASE official website. Not including unauthorized resellers of MIRACASE products（Such as second-hand market).
MIRACASE offer 1-year limited warranty,products purchased from unauthorized distributors or resellers are not covered by the 1 year warranty.This warranty is only valid for items that are considered defective. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear and tear, etc. caused by the owner are not covered under this warranty.
*All terms and conditions for any and all warranties are subject to change under the sole discretion of MIRACASE.
How To Submit A Warranty:
You must Ship or Mail back your original products with the Warranty Claims Form. To obtain the Warranty Claims Form, contact our customer support at email@example.com
DISCLAIMER: All products returned to MIRACASE Inc. will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to MIRACASE’S legal department for further actions. These counterfeit items will not be returned once in the possession of MIRACASE Inc.
- All return items must be in their original condition and packaging. The original and return shipping costs are non-refundable.
- Please include a slip with your Order ID number, full name and reason for return inside the return package.
- Consider insuring the return package in case it is lost or damaged in transit. Miracase is not responsible for items that are not delivered or damaged upon arrival.
- All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.
- Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
All claims for exchange&return must be made within 14 days of the delivery date.